Power Platform Stabilisation

Case study with OccuMED

OccuMED is Western Australia’s most experienced and trusted occupational medicine specialist practice that cater for the entire life cycle of a workforce. Since 1996, they have been focused on listening, collaborating and innovating to deliver a safe, healthy and productive workforce based upon the best available clinical evidence.

Challenge: Inefficient and fragile processes

OccuMED’s business priority is high-quality patient care, and the team saw an opportunity to further improve upon this through optimisation of their processes and applications.

While the organisation had adopted Power Platform for some operations, many processes remained manual, labour-intensive, and time-consuming. Additionally, the existing Power Platform landscape was problematic, fragile, and not fully optimised, creating inefficiencies and operational risks.  

A strategic approach was needed to stabilise existing applications and open up further automation opportunities.

Solution: Stabilised platform and strategic automation enablement

ProcessPath came on board with an approach rooted in collaboration and human-centric design.

We conducted a comprehensive review of OccuMED’s Power Platform environment to stabilise existing applications, strengthen security and identify opportunities for automation.  

Our team successfully remediated critical patient-facing apps, reinforced the platform environment, and provided architectural, design and implementation guidance to support a sustainable long-term digital strategy.

Value delivered: Improved systems for enhanced patient care and strategic growth

The solution hardened OccuMED’s Power Platform environment, ensuring stability, security, and improved reliability of critical patient applications.  

By eliminating inefficiencies and identifying automation opportunities, OccuMED now has a clear roadmap for strategic digital transformation, allowing clinicians and medical staff to focus on high-quality patient care, performance analysis and strategic decision-making.

ProcessPath

ProcessPath excels in illuminating the most efficient pathways with AI-driven automation solutions. ProcessPath houses Rmkble’s specialist skills in workflow design, AI-driven low-code solution development, platform support and management, and low-code and AI governance.

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