Hello Initiative needed to modernise manual processes for managing its Mobile Support Program, enabling secure referral capture, asset tracking, and data management while protecting sensitive youth information.
JourneyOne delivered workshops to map current pain points and co‑design improved workflows. Salesforce was configured to automate referral capture through a webform, streamline data migration, and implement secure asset management. Hands‑on training built internal capability for future scaling.
The transformed process reduced manual handling, improved data security, and enabled efficient tracking of program assets. The Hello Initiative team gained confidence and self‑sufficiency in administering and maintaining their Salesforce instance.
JourneyOne’s home terrain in Rmkble is the mountainous land of digital and AI transformation. JourneyOne’s expertise spans strategic planning, architecture, complex program delivery, and cloud-native applications, integrations and platforms.
If you’re ready to discuss your goals, reach out to us via the form and one of our team members will be in contact with you.
Alternatively, drop us a query or an expression of interest at: operations@rmkble.com.au.
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